Dublin Central Mission CLG
Dublin Central Mission CLG. Registered in Ireland. No. 469649. Registered Charity No. 20002220 / CHY1473.
Registered Office: Mount Tabor, Sandymount Green, Dublin 4, D04 YT68.

Directors: Rev. Laurence Graham (Chair), Robert Wolfe, Trevor Holmes, John Kingston, Ian Moore, Niamh Carruthers, Ian Johnston, Tony O’Connor, Stuart Ferguson, Ann Marie O’Grady, Angela Lyons.
Company Secretary: Tony O’Connor

DCM Sheltered Housing Margaretholme and Ailt an Óir.
DCM Sheltered Housing DAC. Registered in Ireland. No. 470366. Registered Charity No. 20072056 / CHY18664.
Registered Office: Mount Tabor, Sandymount Green, Dublin 4, D04 YT68.

Directors: Rev Dr Laurence Graham (Chair), Avril Carroll, George Swarbrigg, Stuart Ferguson, Robert Wolfe
Company Secretary: David Lee

Mount Tabor Nursing Home
Mount Tabor DAC. Registered in Ireland. No. 288902. Registered Charity No. 20040413 / CHY13192. HIQA Centre ID 0071.
Registered Office: Mount Tabor, Sandymount Green, Dublin 4, D04 YT68.

Directors: Nigel Bryan (Chair), Des Bain, Stuart Ferguson, Anne Gillanders, Rev Laurence Graham, John Kingston, Geraldine Coffey
Company Secretary: Geraldine Coffey

Abbey Street, Blanchardstown and Lucan Churches
All part of the Dublin Central Mission Methodist Circuit.

Circuit Superintendent: Rev. Laurence Graham.

Minister for Blanchardstown and Lucan: Rev. Tawanda Sungai

Board and Sub Committee Structure
DCM CLG is governed by DCM CLG Board of Directors who meet 7-8 times per year. 4 Sub Committee’s of the board meet on a regular basis, these are;

• Finance and Audit
• Quality Safety and Risk Management
• Fundraising
• Development

Policies and Statements

 Friends of DCM
The friends of DCM is a fund that we take donations into to support our services. The friends fund is used for the enhancement of our residents lives in Older Persons and to support Social Action Projects as required. The fund is managed by our Finance & Audit Committee.

Complaints
We strive to provide the highest level of care and support for all our residents and service users. We welcome feedback and encourage our service users to bring any perceived problem to our attention as soon as possible. All complaints will be taken seriously and investigated promptly to the best of our ability. All complaints will be treated in strictest confidence in accordance with our complaints procedures. You will be kept updated and informed of the outcome.

The first course of action is to address the relevant persons below:

• Dublin Central Mission: Suzanne Corcoran, Chief Executive Officer
• Mount Tabor Nursing Home – Gillian Scott, Director of Nursing
• Margaretholme & Ailt an Oir Independent Living, Paul Lee, Manager
• Abbey Social Action Centre – Ms. Pilar Taylor, Centre Manager

Should you or someone on your behalf wish to make a complaint in writing, then it should be addressed directly to the named person above. All relevant postal addresses can be found on our contacts section.

At all stages in this process, the complaint and all aspects of the investigation will be documented and kept on file, to demonstrate that due process has been followed. This will be kept confidential, except to the extent necessary for the purposes of inspection and regulation by the HIQA and/or HSE.

If you would like to appeal any decision or outcome, please direct your appeal to:
The Dublin District Superintendent of the Methodist Church in Ireland C/O Dublin Central Mission, Mount Tabor Nursing Home, Sandymount Green, Dublin 4.

The nominated person to oversee that all complaints are responded to in a timely and appropriate manner is Ms Suzanne Corcoran, CEO of DCM.